Shipping policy
As a customer of gcc.tezhhomayaa.com, it is important that you have all the information relating to the dispatch and delivery of your ordered products. The following provides you with clear details on these aspects:
Dispatch Timeline
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Orders are generally shipped within 48 hours from the time they are received.
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Exceptions apply if the order falls during a weekend or a public holiday.
Delivery Locations
We currently ship to the following countries and regions:
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India
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United Arab Emirates
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Bahrain
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Qatar
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Kuwait
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Oman
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Saudi Arabia
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Egypt
Delivery Timeline
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Delivery can take 3 to 10 days, depending on the destination.
Courier Charges
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Courier charges are fixed per country.
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Some locations may not be served by our courier partners.
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In such cases, we may not accept the order, or we may attempt to find an alternate courier service (which may incur additional courier charges).
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Import Duty
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Import duty is levied by each country at different rates.
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These charges are added to the product cost at checkout, based on the delivery country.
Order Tracking
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Once your order has been shipped, you will receive an email with tracking details.
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You can also check the status of your order by logging into the My Account section of our website.
Returns & Exchanges
For returns and exchanges, please refer to our [Refund and Returns Policy].
